Asap Pro Handyman is a trade name operated by ASAP Smart Solutions LLC (“Asap Pro Handyman,” “we,” “our,” or “us”). We are committed to proteocting the privacy of our clients and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By submitting a service request, approving an estimate, communicating with our team, making a payment, or using our website, you agree to the practices described in this policy.

1. Who We Are

Asap Pro Handyman is a Richmond, California-based handyman and home improvement company operated by ASAP Smart Solutions LLC.

We provide residential and commercial repair, maintenance, installation, carpentry, drywall, tile, painting, and home improvement services throughout Richmond and surrounding Bay Area communities.

2. Information We Collect

We collect information you provide directly, as well as information generated through your use of our website and services.

Information You Provide

• Name, phone number, email address, and service address

• Details about your project, property, or repair request

• Preferred appointment dates and availability

• Payment information processed securely through third-party payment processors

• Communications sent by text message, email, telephone, Jobber, or our website

• Photos, videos, measurements, or documents submitted with a service request

• Information included in approved estimates, change orders, invoices, and service agreements

Information Collected Through Our Website

Our website and the platforms supporting it may automatically collect limited technical information, including:

• Internet Protocol address

• Browser and device information

• Date and time of access

• Pages visited

• Cookie information necessary for website operation and form submission

We do not currently use cookies for targeted advertising.

Information from Third Parties

We may receive information from:

• Jobber, our field service management platform, including service requests, scheduling, estimates, job history, invoices, communications, and payment records

• Jobber Payments or other payment processors used to securely process payments

• Google Business Profile, Facebook, Instagram, or another platform when you contact us, submit a review, or interact with our business through that platform

• Clients, property managers, tenants, real estate professionals, or referral partners who request service on behalf of a property owner or authorized customer

3. How We Use Your Information

We use collected information for the following purposes:

• Responding to service requests and questions

• Reviewing project details, photographs, and property information

• Preparing and sending estimates

• Scheduling assessments, appointments, and projects

• Completing approved work

• Processing payments and sending invoices

• Communicating about appointments, arrival times, project updates, selections, materials, invoices, and payments

• Sending appointment reminders and service-related follow-up communications

• Requesting a review after a service or project is completed

• Maintaining accurate client, property, and project records

• Coordinating employees, subcontractors, suppliers, and licensed trade professionals when necessary

• Improving our services and internal processes

• Providing warranty or service follow-up

• Protecting our legal rights and preventing fraud or misuse

• Complying with accounting, insurance, tax, and other legal obligations

We do not use information submitted through a service request to send unrelated mass-marketing text messages.

4. Text Message Communications

Asap Pro Handyman uses text messaging to communicate with clients about service requests, appointments, estimates, project updates, arrival times, invoices, payments, and other service-related information.

By providing your telephone number and requesting our services, you consent to receive service-related text messages from Asap Pro Handyman.

Message frequency varies depending on your request and project activity. Message and data rates may apply.

To opt out of text messages, reply STOP to a message from us. To request assistance, reply HELP.

Opting out of text messages will not affect your ability to receive service. When necessary, we may communicate with you by telephone, email, or another available method.

We do not sell or share your telephone number with third parties for their own marketing purposes.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share information in the following limited circumstances:

Service Providers

We work with third-party providers that help us operate our business. These may include:

• Jobber for service requests, client management, scheduling, estimates, invoicing, payments, and client communication

• Payment processors for secure payment handling

• Email, telephone, and SMS providers used for client communication

• Website hosting and technical service providers

• Accounting, insurance, and professional service providers

These providers may access information only as reasonably necessary to perform services on our behalf.

Employees, Subcontractors, and Trade Professionals

We may provide relevant project information to employees, subcontractors, suppliers, inspectors, or licensed trade professionals involved in evaluating, coordinating, or completing your project.

Only information reasonably necessary for the project will be shared.

Legal Requirements

We may disclose information when required by law, court order, subpoena, government authority, permit authority, or inspection agency, or when reasonably necessary to protect the rights, property, or safety of Asap Pro Handyman, our clients, workers, or others.

Business Transfer

If ASAP Smart Solutions LLC or Asap Pro Handyman is involved in a merger, acquisition, reorganization, or sale of business assets, client information may be transferred as part of that transaction. We will provide notice when legally required.

Client Referral Requests and Contact Sharing

We do not provide one client’s contact information to another client or third party for referral or reference purposes without permission.

If someone claiming to represent Asap Pro Handyman requests client contact information, please contact us directly before providing any information.

6. Photos and Project Documentation

Asap Pro Handyman may photograph or record work areas, existing property conditions, work in progress, and completed projects for:

• Estimate preparation

• Project documentation

• Progress tracking

• Quality control

• Warranty records

• Employee or subcontractor coordination

• Before-and-after comparisons

• Website, portfolio, social media, and other legitimate business-marketing purposes

Photos taken by our team will not intentionally display the client’s name, complete address, personal documents, financial information, vehicle license plate, or other clearly identifying information.

Photos, videos, or documents submitted by a client to support a service request may be retained as part of the project file. They may be used for the same documentation and business purposes as photographs taken by our team.

If you do not want photographs of your property or project used publicly, notify Asap Pro Handyman in writing before the project begins. We will continue to use photographs internally when reasonably necessary for estimating, documenting existing conditions, tracking progress, warranty records, safety, or dispute prevention.

7. Data Retention

We retain personal and project information for as long as reasonably necessary to provide services, maintain business and warranty records, comply with accounting and legal obligations, resolve disputes, and enforce agreements.

Client and project records are generally retained for a minimum of three years after completion of the service and may be retained longer when necessary for:

• Tax or accounting requirements

• Insurance records

• Warranty administration

• Unpaid balances

• Legal claims or disputes

• Permit or inspection records

• Ongoing client relationships

You may request deletion of personal information as described in Section 10. Certain information may be retained when required for legitimate business or legal purposes.

8. Cookies and Tracking

Our website and Jobber-hosted pages may use cookies or similar technologies necessary to:

• Operate the website

• Maintain website security

• Submit service-request forms

• Access Jobber’s Client Hub

• Remember basic website or browser preferences

Cookies are small data files stored on your device.

You can control or disable cookies through your browser settings. Disabling essential cookies may prevent certain website forms or features from functioning properly.

Asap Pro Handyman does not currently use cookies for targeted advertising and does not sell information collected through cookies.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, loss, alteration, or misuse.

These measures include:

• Secure payment processing through third-party payment processors

• Access controls limiting who can view client and project information

• Password-protected business systems

• Established platforms such as Jobber for client and project management

• Reasonable security practices across the tools used in our operation

No internet transmission, email, text-message system, or electronic storage system is completely secure. Although we work to protect your information, we cannot guarantee absolute security.

Do not send Social Security numbers, banking passwords, complete payment-card information, or other highly sensitive information through ordinary email or text message.

10. Your Privacy Rights

You may request to:

• Access personal information we maintain about you

• Correct inaccurate or incomplete information

• Request deletion of personal information, subject to legal and business-retention requirements

• Opt out of nonessential communications

• Opt out of SMS communications by replying STOP

• Ask questions about how your information is collected, used, or shared

We may need to verify your identity before completing a privacy request.

Some information cannot be deleted immediately when it is reasonably necessary to:

• Complete an active project

• Process or document payments

• Maintain contracts, estimates, invoices, warranties, or change orders

• Meet accounting, tax, insurance, or legal obligations

• Resolve disputes or protect legal rights

To exercise your privacy rights, contact us at:

Email: admin@asapsmartsolutions.com

Phone: 510-334-5136

We will respond within a reasonable timeframe.

11. Children’s Privacy

Our website and services are intended for property owners, tenants, property managers, businesses, and other adults requesting repair or home improvement services.

Our services are not directed toward individuals under 18, and we do not knowingly collect personal information directly from minors.

If you believe that information from a minor has been submitted to us, contact us so that we can review and, when appropriate, delete it.

12. Third-Party Links

Our website and communications may contain links to independently operated services, including:

• Jobber’s Client Hub

• Payment-processing services

• Google Business Profile

• Facebook or Instagram

• Manufacturers, suppliers, or product websites

This Privacy Policy does not control the privacy or security practices of those third parties. We encourage users to review the privacy policies of third-party services before providing information to them.

13. Updates to This Policy

We may update this Privacy Policy when our website, services, technology, or legal obligations change.

When the policy is updated, the revised version will be posted on this page and the effective date at the top will be changed.

Continued use of our website or services after an update means that you acknowledge the revised policy.

14. Contact Us

Asap Pro Handyman

Operated by ASAP Smart Solutions LLC

Richmond, California

Website: https://www.asapprohandyman.com

Email: admin@asapsmartsolutions.com

Phone: 510-334-5136

Questions or privacy requests may also be submitted through the Contact Us page on our website.Add text here

","TEXT_IMAGE_NONE","label","link","image",{"_149":173,"_174":175,"_53":176},"https://cdn.jobber.com/yr/images/sp-websites/img_handyman-2.webp","altText","A handyman in a plaid shirt and jeans is shown from the chest down, wearing a tool belt loaded with various tools","WebsiteDefaultImage","BannerSection","Effective Date: September 30th, 2026","ODExNzc0MQ==","BANNER_LEFT",[],"isPreview",false,{"_15":187,"_17":18,"_19":20,"_21":22,"_23":188,"_25":26,"_27":189,"_29":190,"_31":32},"siteName","asaphandyman",{"_112":113,"_114":115},[111],{"_43":99,"_100":207,"_53":102},[191,192,193,194,195,196,197,198,199,200],{"_43":96,"_45":63,"_47":97,"_11":98,"_50":-5,"_52":-5,"_53":54},{"_43":92,"_45":46,"_47":93,"_11":94,"_50":95,"_52":-5,"_53":54},{"_43":89,"_45":56,"_47":90,"_11":12,"_50":91,"_52":-5,"_53":54},{"_43":85,"_45":63,"_47":86,"_11":87,"_50":59,"_52":206,"_53":54},{"_43":80,"_45":81,"_47":82,"_11":83,"_50":59,"_52":205,"_53":54},{"_43":75,"_45":76,"_47":77,"_11":78,"_50":59,"_52":204,"_53":54},{"_43":70,"_45":71,"_47":72,"_11":73,"_50":59,"_52":203,"_53":54},{"_43":66,"_45":46,"_47":67,"_11":68,"_50":59,"_52":202,"_53":54},{"_43":55,"_45":56,"_47":57,"_11":58,"_50":59,"_52":201,"_53":54},{"_43":44,"_45":46,"_47":48,"_11":49,"_50":51,"_52":-5,"_53":54},{"_61":62,"_45":63,"_43":64,"_53":65},{"_61":62,"_45":63,"_43":64,"_53":65},{"_61":62,"_45":63,"_43":64,"_53":65},{"_61":62,"_45":63,"_43":64,"_53":65},{"_61":62,"_45":63,"_43":64,"_53":65},{"_61":62,"_45":63,"_43":64,"_53":65},[208],{"_53":104,"_105":106,"_47":107,"_108":109,"_110":20}]

Privacy policy

Effective Date: September 30th, 2026

About us